Thu 22 May 2008
Well it seems my service provider, 1&1 has finally got the server with my content back up. It was quite frustrating because they never contacted me and when I contacted them the standard response was, it is a known issue and we have no further explanation. To make things worse they never sent me to a page to check on status or e-mailed me with updates unless I asked. I found out my site was up again by simply checking it every morning. It boggles the mind and makes me think they had some accident and didn’t want to fess up to it. Four days without an explanation is unacceptable.
However, in the four years I have been with them this is the first major hiccup but now they are on notice. If it happens again I may need to take my business elsewhere.
[read this post in: ar de es fr it ja ko pt ru zh-CN ]
May 22nd, 2008 at 11:53 am
I know that Testimonials are like *** ( everybody has one ) and that everyone’s hosting provider is great until they experience something as you just did, but…. I’d like to recommend Rimu hosting ( http://rimuhosting.com ), they have lightning fast response to enquires and their Status page ( http://rimuhosting.com/maintenance.jsp ) gives you plain descriptions as to what is happening. In other words they don’t seam to hide anything from their users/customers.
May 26th, 2008 at 5:19 pm
Yep, nothing new: http://redmonk.com/sogrady/2006/05/22/who-turned-out-the-lights-or-the-straw-that-broke-1and1s-back/
http://redmonk.com/sogrady/2007/07/02/finally-something-good-to-say-about-a-host/